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Parks, Recreation, and Community Services

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1. How can I obtain a user name and password for WebTrac?

You can request a user name and password through our WebTrac website.

2. What is the cost for the CASA after school program?

The monthly fee for CASA is $321. There is a $45 registration fee.

3. If I cancel a class, can I get a refund?

Refund requests must be submitted in writing and include an explanation of why the participant is disappointed with the quality of the particular class / program. The written request should be dated and sent by email, fax, or mail directly to the facility manager or program manager offering the class / program. Only written requests will be accepted. The amount of any refund will be prorated based on the number of remaining class / program sessions. If you need to cancel a class / program registration, and you make the request 15 or more days before the start date, a full refund will be offered - minus a 15% administrative fee (to a maximum of $15). If you cancel a class / program registration 14 or fewer days before the start date, a 50% refund will be offered. Cancellation requests must be submitted in writing. The request should be dated and sent by email, fax, or mail directly to the facility or program manager offering the class / program.