The Public Affairs and Communications Division of the Office of the County Administrator coordinates external and internal communications and constituent services activities, from a countywide perspective, in order to:

• connect Loudoun County residents and communities with information about their government’s services, operations and policies;
• to increase public awareness of hazards and communicate appropriate actions to take before, during and after emergencies; and
• to support clear and open communications to and from county government employees in order to maintain an informed and motivated workforce.

Communications integration and engagement activities, including execution of strategic communications plans; strategy and policy development; training; community outreach and engagement; media relations; online communications; broadcast communications;
and constituent and accessibility services (including front-line customer service, multilingual services and ADA compliance oversight), achieve the goal of educated, informed and engaged county residents and communities that understand the operations of their government and how to obtain information on its operations and services offered to the public.