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Financial Assistance
Residents in need of public assistance should contact the Loudoun County Department of Family Services, which coordinates the distribution of benefits according to the individual's level of need. Eligibility workers determine each client's eligibility for various public assistance programs, including Temporary Assistance for Needy Families (TANF), Medicaid, Supplemental Nutrition Assistance Program (SNAP- formerly Food Stamps), Fuel Assistance, and other programs. The eligibility workers follow federal, state, and local policies (which have certain income / resource limits) to determine benefit amounts for each program. TANF, SNAP, Medicaid and Fuel Assistance applications may be submitted on the secure online website at www.commonhelp.virginia.gov.

Medicaid Expansion Beginning January 1, 2019
The rules have changed. More people qualify.  Beginning January 1, 2019, more adults living in Virginia will have access to quality, low-cost health insurance. Eligibility is based on income. For example, an adult without children whose annual income is at or below $16,754, or a family of three with annual income at or below $28,677, or a person living with a disability with an annual income at or below $16,754, qualifies for coverage. For more information, please visit http://www.coverva.org/expansion .
Applications are now being accepted. Here are ways to apply: 
  • Phone: Call the Cover Virginia Call Center at 1-855-242-8282 (TDD: 1-888-221-1590),  Monday through Friday, 8:00 a.m. to 7:00 p.m. and Saturday, 9:00 a.m. to 12:00 p.m.
  • Online: Complete an online application at Common Help: www.commonhelp.virginia.gov or The Health Insurance Marketplace: www.healthcare.gov
  • Mail: Mail or drop off a paper at the Loudoun County Department of Family Services, 102 Heritage Way, NE Leesburg, VA 20176
In addition, please call the Virginia Department of Social Services Enterprise Call Center at 1-855-635-4370, if you want to apply for other benefits.

CommonHelp is Virginia's central, easy way to apply online for many Virginia social services assistance programs such as Medicaid, SNAP, TANF, Energy Assistance and Child Care. Through a single online site, you can find out for what assistance you might be eligible and submit one application saving you time and effort.

Other things you can do on Commonhelp:
  • Check your benefits
  • Renew your benefits
  • Link your account to a case
  • Report changes to your case
  • Update your account

Local Assistance
In addition to public assistance, the Department of Family Services also coordinates the distribution of limited local resources to qualifying citizens with imminent needs. Please refer to the Community Support Unit for additional information.

Child Support
The Commonwealth of Virginia believes that every child has a right to receive support from both parents. Many times this right is violated when parents who aren’t living with their children don’t provide them the kind of financial care they are entitled to. Since 1975, the Division of Child Support Enforcement (DCSE) has been able to help custodial parents and their children in many ways. In 1984, Congress passed additional laws that give the division even more authority to work on the problem of absent parents who fail to provide for their children’s needs.

Additional information regarding child support is available online from the Division of Child Support Enforcement.

Contact Information
Division of Child Support Enforcement  
Winchester District Office
629 Cedar Creek Grade Suite A
Winchester, VA 22601
Areas served: Counties of Clarke, Frederick, Warren and Loudoun and the City of Winchester
Hours: Monday - Friday, 8:30 a.m. to 4:30 p.m.
Ph: 800-468-8894
Fx: 540-722-7528

Division of Child Support in Loudoun
The Virginia Division of Child Support Enforcement co-locates in the Loudoun County Department of Family Services office once per month at the Loudoun County Department of Family Services, 102 Heritage Way, N.E., Suite 103, in Leesburg on the third Thursday of every month from 9:30 a.m. to 3:30 p.m. Call 800-468-8894 for more information.

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