Shelters & Emergency Housing Services

Notice: Temporary Relocation of Shelter Services

As of October 19, 2018, the services provided at the Loudoun County Homeless Services Center have been relocated temporarily while the facility is renovated. If you need help:

  • Please call 703-777-0420, Monday through Friday from 8:30 a.m. to 5:00 p.m.; or  
  • Visit the Department of Family Services, 102 Heritage Way, NE, Leesburg, Monday – Friday, 8:30 a.m. – 5:00 p.m.

Cold Weather Shelter

The Cold Weather Shelter is open from November 15 through March 31 of each year. The purpose of the shelter is to ensure that people in the community who are unsheltered or literally homeless during periods of extreme cold have a warm and welcoming place to stay. For over ten years, Loudoun County has provided this service to the community and partners with local nonprofits and the faith-based community to meet the needs of residents including mental health services, housing support services and general case management.

The shelter is open from 9 p.m. to 7 a.m. every day from November 15 through March 31 (including weekends and holidays) and is open to any member of the Loudoun County community. A photo ID is required. For more information, call  571-258-3033, which is available 24 hours a day.

Cold Weather Shelter Image Link to Informational Flier

Coordinated Entry Services

Coordinated entry processes help communities prioritize assistance based on vulnerability and severity of service needs to ensure that people who need assistance the most can receive it in a timely manner. Coordinated entry processes also provide information about service needs and gaps to help communities plan their assistance and identify needed resources. One of the main purposes of coordinated entry is to ensure that people with the most severe service needs and levels of vulnerability are prioritized for housing and homeless assistance. Details about the Loudoun County Coordinated Entry Services is online.

Drop-In Center

The Drop-In Center program provides food, laundry facilities, showers, and case management to the homeless population. The Drop-in Center addresses the needs of community residents having a safe and dignified place for individuals experiencing homelessness to go during the day to take care of everyday needs and access short-term services and supports. The center provides access to:

  • Housing Assessments
  • Employment Planning
  • Case Management
  • Lunch
  • Shower facilities
  • Other on-site services offered by partner agencies

The Drop-In Center is open from 8:30 a.m. to noon., Monday through Friday and is currently operated by Volunteers of America Chesapeake.

Emergency Homeless Shelters

Emergency shelter means any facility, the primary purpose of which is to provide a temporary shelter for the homeless in general or for specific populations of the homeless and which does not require occupants to sign leases or occupancy agreements.

Loudoun County has 3 emergency shelters to assist community members that may be in need of emergency shelter. Each shelter is open to residents of Loudoun County and offers various programs to assist households in stabilizing housing.

Loudoun Homeless Services Center
Temporarily Relocated
Phone:: 703-777-0420 anytime, or visit 102 Heritage Way, NE, Leesburg
8:30 a.m. to 5:00 p.m.
Serving: Singles and Families

The Good Shepherd Alliance
20684 Ashburn Road
Ashburn, VA 20147
Phone: 703-724-1555

Serving: Women and Children

Loudoun Abused Women’s Shelter (LAWS)
105 E Market Street
Leesburg, VA 20175
Phone: 703-771-3398
Serving: Survivors of domestic violence

Rapid Re-Housing

Rapid re-housing is an intervention, informed by a "Housing First" approach that is a critical part of a community’s effective Coordinated Entry System. Rapid re-housing rapidly connects families and individuals experiencing homelessness to permanent housing through a tailored package of assistance that may include the use of time-limited financial assistance and targeted supportive services.

Targeted Prevention & Diversion Services

Loudoun County has three Prevention and Diversion Programs to assist residents in the community that are facing rental eviction or in jeopardy of losing their housing.

Targeted Prevention and Diversion Services are designed to prevent the incidence of homelessness, including, but not limited to: short-term subsidies to defray rent and utility arrears for households that have received eviction or utility

termination notices (prevention); security deposits or first month’s rent to permit a homeless family to move into its own apartment (diversion) and other supportive services intended to prevent households from becoming homeless.

Loudoun County has three programs that assist community residents with housing stabilization services:

Department of Family Services
Emergency Support Services
102 Heritage Way NE, 1st Floor
Leesburg, VA 20176

Phone: 703-777-0353

Department of Family Services
Prevention and Diversion

102 Heritage Way NE, 2nd Floor
Leesburg, VA 20176

Phone: 703-771-5987

Note: Households that need to access Targeted Prevention and Diversion Services must contact the Coordinated Entry Services phone line at 703-777-0420 to complete the referral for program eligibility.

Transitional Housing

Transitional Housing Programs provide members of the community with decent, safe and sanitary housing while paying a portion of their household income towards rent. The goal of the program is to facilitate movement to independent living and self-sufficiency through individualized supportive services. These services are aimed at self-empowerment, improved employment potential, increased opportunities for economic betterment, strengthened skills in the area of financial planning and family budgeting in addition to attempts to increase educational levels and instill effective home management.

Contact The Good Shepherd Alliance

20684 Ashburn Road
Ashburn, VA 20147

Phone: 571-724 – 1555
Demographic: Families, single women, single mothers