About the Office

The Public Affairs and Communications Division of the Office of the County Administrator coordinates external and internal communications and constituent services activities, from a countywide perspective, in order to:

  • Connect Loudoun County residents and communities with information about their government’s services, operations and policies
  • To increase public awareness of hazards and communicate appropriate actions to take before, during and after emergencies
  • To support clear and open communications to and from county government employees in order to maintain an informed and motivated workforce

The Public Affairs and Communications Division: 

  • Executes strategic communications plans in support of all county departments, offices and agencies
  • Develops communication policy and strategy
  • Conducts community outreach and engagement
  • Supports the news media by providing information and connecting them to resources
  • Oversees the county’s online communications
  • Oversees the county’s cable channel operations, including televising Board of Supervisors meetings
  • Responds to inquiries from constituents
  • Manages accessibility services, including front-line customer service, multilingual services and ADA compliance
  • Manages countywide communications during emergencies