Upon receipt of a completed application, information is requested from law enforcement, employers, medical providers, public agencies, and insurance companies to determine victim's eligibility. The applicant will be notified in writing of a decision upon receipt of all necessary information. It normally takes six to eight weeks to receive requested information.
Documentation is required to verify that the victim received injuries as a result of the crime, the medical treatment provided was directly and solely related to the crime injuries and the victim sustained an out-of-pocket loss of at least $100. It is ultimately the applicant's responsibility to perfect a claim by providing all documentation required, but the Crime Victims' Ombudsman assists claimants in this process. Collateral resources include but are not limited to benefits provided by insurance, Social Services, Social Security, and employers (sick leave or disability). The claimant's income is not considered in determining eligibility.
If the qualifications are met, an award up to a maximum of $15,000 may be made. Medical providers may be paid directly.
If a victim contributed to the injuries, the award will be reduced by the percentage of contribution. Claims will be denied if all qualifications are not met or the victim was engaged in illegal activity at the time of the crime.
There shall be a rebuttable presumption that the victim did not contribute to and was not responsible for the infliction of his/her injury.
If an applicant disagrees with the decision, an appeal process is available. Instructions for and assistance with filing an appeal are provided to each applicant.