COVID-19 Information For County Employees

Pre-School and Schools Out Camp for Children of County Employees

The Department of Parks, Recreation and Community Services is providing free services for Loudoun County employees who do not have other childcare options and need child care assistance while COVID-19 impacts our community’s schools and child care providers. This service is free of charge; however, these services may be considered a taxable fringe benefit to the employee based on individual circumstances. Employees that use this service should consult their tax professional for further guidance on any tax implications.

Camp Locations

• Douglass Community Center (407 East Market St., Leesburg, VA)
• Dulles South Recreation and Community Center (24950 Riding Center Drive, South Riding)

Camp Hours: Monday – Friday; 7:30 a.m. to 6:00 p.m.

Pre-Registration is required. 

• Register Your Child Now 
• View this 3-page informational flyer with important safety information (PDF)

Camp Details

Preschool Camp

• Preschool camp is open to children who are potty trained and under kindergarten age.  

Schools Out Camp

• This Schools Out Camp is open to children who are in grades K - 5.

Lunch/Snacks

• Lunch will be provided. Please send snacks and a water bottle if desired. There is a “no touch” water dispenser to refill their bottles.

Camp Pick up and Drop-Off Process

To limit contact inside the building, pick-up and drop-off will take place at your vehicle. 

Douglass Community Center: Curbside - West Parking Lot (Call 571-420-0332 if no staff is outside when you arrive)

Dulles South Recreation and Community Center: Curbside - Front entrance (Call 571-258-3456 if no staff is outside when you arrive)

Contact Camp Staff

Douglass Community Center: Phone: 703-771-5913 | Email: [email protected]

Dulles South Recreation and Community Center: Phone: 571-258-3456 | Email: [email protected]

Prevent the spread of germs

Staff are encouraged to practice standard protocols for cold and flu season. These steps are proven prevention measures that work, including for COVID-19:

• Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
• Practice physical distancing.
• Avoid touching eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• Stay home when sick.
• Cover cough or sneeze with a tissue then discard tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.

Virtual Care / Telehealth

• Cigna Virtual Medical Care Services

  Through the employee medical plan with Cigna, access to Cigna’s Virtual Care services is available via phone or video 24/7/365 days of the year including holidays and weekends.

  • Use when you also need to limit exposure to the public and for reserving emergency rooms for true emergencies.
  • Use in place of seeing a physician in-person for minor medical conditions and costs less than emergency room or urgent care visits.
  • All virtual care visits are with board-certified physicians.
  • You can have a prescription sent directly to your local pharmacy, if appropriate, as well handle short-term refills of existing prescriptions.
• Register for Cigna’s Virtual Care Networks (Amwell and MDLive)
  1. Register directly online:
     • Amwell: AmwellforCigna.com - Phone: 855-667-9722
     • MDLIVE: MDLIVEforCigna.com - Phone: 888-726-3171
  2. Access either site through myCigna app on your mobile device. 
     • Go to myCigna app, select on Find Care, select  Cigna Telehealth Connection. 
     • Choose from MDLive or American Well (Amwell).
     • View instructions (PDF)
  3. Register through myCigna.com
     • Log in to myCigna.com
     • Select the Cigna Telehealth Connection; Select either Amwell or MDLive
• Information needed to register
  • The employee or covered dependent must provide their name, gender, date of birth, email and Cigna ID# to register and create an account. 
  • Medical history including drug allergies and a form of payment (such as a credit card). For individuals enrolled in the OAP or POS plans, an office visit copay will be charged at time of visit.
  • For individuals enrolled in the HRA or HSA plan, the discounted cost of the visit will be applied to the deductible until satisfied.

Emotional Wellness

The County offers resources available to employees and members of their household who may need emotional support.

• Lytle EAP
  • Available to all employees, regardless of Cigna enrollment
  • Employees receive 4 Free confidential counseling sessions per issue per year through Lytle EAP 
    • Public Safety employees receive 8 Free confidential counseling sessions per issue per year
  • Employees are encouraged to utilize Lytle’s free services first
  • Services are available on-demand 24/7 via telephone, web portal, mobile app, video counseling and chat functionality.

    Call: 1-800-327-7272
    Website: lytleeap.com, create an account using new company code: lcgovt

    Printable brochure (PDF)

• Cigna
  • Available to employees enrolled in Cigna
  • Eligible employees receive 3 Free confidential counseling sessions per issue per year through Cigna
  • Services are available through face-to-face, online, phone and mobile apps
  • To access services visit myCigna.com, Review My Coverage, Employee Assistance Program. You can call 877.231.1492 for referrals or go online, search the provider directory and obtain an authorization.
  • You can also call Cigna customer service at 800.244.6224.  If there isn’t a number on your card, call Cigna Behavioral Health at 800.274.7603.

• To consult with your Employee Relations Analyst, call 703-777-0213. 

  Contact

  For questions, email Benefits  or 703-777-0517.

Resources

• COVID-19 Resources
• CDC: How to Prepare and Protect Your Family
• CDC: Testing for COVID-19
• CDC: Symptoms of COVID-19
• CDC: Key Facts

Additional information about the following topics is available on the employee intranet. Please contact a member of your department with network access for more information. 

• Emergency Operations Personnel Requests
• Emergency Procurement Guidance
• Telework technology - VPN
• Web conferencing and online meetings

Contacts (for County employees only)

• Information Technology Service Desk: Email or contact 703-771-5555
• Procurement: Email or contact 703-777-0403