When should I text 911?

Call if you can. Text if you can’t. Contact 911 only in a fire, medical or police emergency. Public safety officials say that text to 911 should be thought of as a last resort and not the normal process for calling in an emergency. You should text to 911 in the following circumstances:

  • If you are deaf, hard of hearing or have a speech disability.
  • If you cannot speak due to an injury or medical condition.
  • If you are in a threatening situation and a voice call could increase the threat.
  • If you cannot make a call because your mobile phone reception is poor.

Show All Answers

1. What is “text to 911” technology?
2. When should I text 911?
3. How do I text to 911?
4. Where can I text to 911?
5. How will I know if 911 received my text?
6. Is there a charge to text to 911?
7. Can I text to 911 in languages other than English?
8. What are some of the limitations associated with text to 911 service?