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Alert Loudoun 2.0
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Alert Loudoun 2.0
Loudoun County is implementing an enhanced version of Alert Loudoun, the notification system the county uses to send citizens emergency information, news releases, traffic information, weather alerts, and more. 

The new system will send you information you need wherever you are. For example, subscribers may register to receive weather alerts that affect not only their home address, but also their work location, their children’s day care provider, their children’s school, or their parents’ home. 

The new Alert Loudoun system also gives subscribers the ability to customize how they receive information – by text, email, cellphone and/or mobile app.  The new system will first send a message to what you designate as your primary means of notification. If it doesn’t reach you that way, it will try another method. 

Below you will find some frequently asked questions about the new Alert Loudoun.

Q. I am already an Alert Loudoun subscriber. Do I need to re-register?
A. In order to take full advantage of the new system and manage your own account, you will need to log-in to the new system and re-register. Certain features, like weather, are address based.  By providing a physical address with your account, you can customize and receive weather alerts targeted for that address. In addition, you may register for alerts affecting your home, workplace, children’s schools, and more.  We will provide a link from this web page to the new Alert Loudoun sign-up page on June 25, 2014, when the new system goes live. Please note: If you sign up for the current Alert Loudoun system after June 16, 2014, you will have to re-register with the new system in order to receive any alerts.

Q. Will I still get emergency notifications if I don't re-register?
If you don't create a new account, you will receive all of the alerts from Loudoun County that you signed up for in the old system, excluding weather “feeds” and traffic information from other jurisdictions. However, you will no longer be able to manage any part of your user account like adding a device or changing an e-mail address.

Q. Is there an app for Alert Loudoun?
A. Yes. You can download the Everbridge Mobile Member app for your smartphone. Search for the Everbridge Mobile Member app on the Apple Store or Google Play store. (Everbridge is the company whose software is used to send our alerts.) 

Q. I live in Loudoun, but work in Fairfax. How can I sign up for another jurisdiction’s alerts?
A. Go to www.Capitalert.gov/signup for links to the alert systems for area jurisdictions. 

Q. Will my contact information be shared with others?
A. No. The information that you provide will be used only for notification purposes. We will not give or sell your contact or location information to any vendor or other organization.

Q. Is there a charge for this service?
A. No, this is a free service provided by Loudoun County, however standard messaging and data rates may apply. It is part of a regional effort to ensure effective communications throughout the National Capital Region (NCR) during emergencies and other events.  

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