FAQs • Loudoun County, VA • CivicEngage

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Treasurer's Office - Real Estate Taxes

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1. When do you mail out bills?: Regular bills are generally mailed out in late April for the June 5 due date, and late October for the December 5 due date. During the course of the year outstanding bills are mailed out for parcels that have had address changes, Tax Relief for Elderly and Disabled adjustments, Land Use Assessment rollback adjustments, assessment adjustments, new construction, or have been retitled.

2. I did not get my bill, what do I do?: Call us or e-mail us for the information. We can be reached at 703-777-0280 or by email. It is your responsibility to ensure your taxes are paid by the due date, regardless of whether a bill or a notice has been received.

3. How do I change or correct my address on my Real Estate bill?: Contact the Office of the Commissioner of the Revenue at 703-777-0260 or by email.

4. What do I need to do to get my name corrected on the bill?: Contact the Office of the Commissioner of the Revenue at 703-777-0260 or by email.

5. I just received my tax bill and it is significantly different than my neighbors in the exact same house. Why?: The amount of your tax bill corresponds to your assessment. You may verify assessment information online through the Loudoun County Assessment and Parcel Database. This will provide you with some basic information used to determine your assessment. You may want to consider consulting this information first to determine if there are any specific area of concerns; for example, a finished basement, number of bathrooms etc. All assessment questions or concerns should be directed to the Office of the Commissioner of the Revenue at 703-777-0260, or by email.

6. When will my taxes be due if I am appealing my assessment?: Taxes are due on their due date regardless of whether an appeal is taking place. Taxes not paid by the due date will result in a 10% penalty plus a monthly interest charge. If you pay your taxes in full, and there is an assessment change, any overpayment will be refunded. Assessment appeals do not relieve you of paying taxes by the due date.

7. How can I pay my real estate taxes?: You can use one of our convenient payment methods, either providing payment through the mail, in person, overnight delivery, or online.

Online
Pay online by eCheck (electronic check) or credit card.

By Mail
County of Loudoun
Treasurer's Office
P.O. Box 347
Leesburg, VA 20178-0347

County of Loudoun
Treasurer's Office
P.O. Box 1000
Leesburg, VA 20178

In Person
1 Harrison St. SE
Leesburg, VA
Hours:
Monday - Friday
8:30 am - 5:00 pm

21641 Ridgetop Cir.
Sterling, VA

Hours:
Monday - Friday
8:30 am - 5:00 pm

Drop boxes are conveniently located at both locations.

Overnight Delivery
County of Loudoun Treasurer's Office
1 Harrison St. SE, 1st Floor
Leesburg, VA 20175

8. Can I make partial payments or installments on my real estate taxes?: Yes, you may make partial payments for your taxes. At the present time, we do not have an automated way of offering you installment payments option. All taxes must be paid in full by the due date to avoid any late payment penalties and/or interest. Please be sure to include your tax map number on you check.

9. How long does a payment take to post to your system?: All real estate tax payments are processed and posted within two business days of receipt. However, during high volume times, at or near a tax deadline, it may take up to five business days for a payment to post.

10. If I can't pay my taxes what happens?: If you are having problems paying your bill, contact us immediately. While we are unable to waive any penalty or interest that accrue, we may be able to help you set up a payment plan to avoid other collection efforts or potential tax sale of the property. Call us at 703-771-5656.

For those age 65 or older or disabled, you may qualify for Tax Relief for the Elderly or Disabled.

11. What is the grace period for paying my taxes in full?: Tax bills are due on their due date. We do not have a grace period like many private companies. Tax payments mailed must be postmarked by the due date in order to avoid late payment penalties.

12. I received multiple bills for the same parcel, but different amounts. What are they for?: There may be a variety of reasons for this. First, Loudoun County has a number of Special Tax districts throughout the county in addition to the Regular Tax District. Your parcel, if within one of the special tax districts, may have an additional tax due. Some mortgage companies do not pay for special tax districts. It is your responsibility to ensure taxes are paid for all districts by the due date.

Secondly, if you have recently purchased a newly constructed home, you may receive a tax bill for the prorated assessment on the improvement and a separate land only bill. See Question 13 for details.

13. What is a Construction Supplement Bill?

A construction supplemental tax bill represents an increase in assessed value for new construction completed after the original January 1 assessment for each year. A supplemental assessment could be for new structures, home, deck, or additions and renovations to your existing house. It could also be for a house or structure that was under construction as of January 1, and has since been completed. The construction supplement bill is generally only for the improvements on a lot, and does not include any taxes that may be due for land associated with the structure.

The construction supplement is billed to the current owner of record at the time the billing is generated. Dependent on the timing of settlement and deed updates through the Clerk of the Circuit Courts, the bills may be initially generated to a builder or land owner, and not the legal owner. Subsequent updates may generate a change of ownership and all unpaid tax bills associated with a construction supplement and land are then generated to the new owner.

Construction supplemental bills are based on a prorated assessed value as determined by the Office of the Commissioner of the Revenue, 703-777-0260 or by email.

14. We just purchased a new home, and believe that all taxes were taken care of at settlement. Why are we getting this tax bill?

As the legal owner of the property, you are responsible for ensuring the taxes have been paid. If a settlement company or attorney was involved in purchase/sale, contact them immediately. Failure of a third party to forward taxes to us in a timely manner, does not relieve you of your tax responsibilities.

If this is a newly constructed home, the credit on a settlement statement at closing is generally for land only, not on the actually structure. The first year of tax billing will generally be a land only bill and then a construction supplemental bill for part of the year the new structure was partially or completely constructed. Assessment questions on a new structure should be addressed to the Office of the Commissioner of the Revenue at 703-777-0260 or by email.

15. I received a real estate tax bill, but I escrow my taxes. Why am I getting it?: We do not automatically send tax information to mortgage companies. By state code, we are required to send information to mortgage companies if they request it. With the growth of the county, we rely on mortgage companies to request the information. Most of the large mortgage companies work closely with us and request tax information electronically on specific parcels each tax period. Others may rely on you to provide that information to them.

If taxes have not been paid, state code requires us to send the delinquent billing to the legal owner who is responsible for the taxes. You must contact your mortgage company to determine if the payment has been made, when and to whom. We recommend getting a check number, date issued and dollar amount to aid in any research. Failure of your mortgage company to pay the taxes on time does not relieve you of your tax liability and any late payment penalties and/or interest.

16. How can I find out if my mortgage company committed to paying my taxes?: Contact the Treasurer's Office at 703-777-0280. We may have information from your mortgage company that indicated they are intending to pay your taxes from escrow.

17. The most recent tax bill was paid, but now I received a delinquent tax bill. Why?: Per Virginia State code, all delinquent taxes must be paid before any current tax liability can be satisfied. Your parcel may have had taxes from another period or special tax district that did not get paid on time or in their entirety. Your recent tax payment may have been applied to delinquent taxes.

Delinquent taxes may be the result of non-payment, payment postmarked after a due date, or additional penalty and interest still due.

18. I just refinanced with a new mortgage company, what should I do?: If you escrow for taxes, you should forward a copy of your tax bill to your new mortgage company to ensure payment. Be certain to follow up with your mortgage company to ensure payment is made timely.

19. My mortgage company said they paid my taxes, and now you are telling me I can not get a building permit because the taxes are delinquent?: The Uniform Statewide Building Code under Zoning Ordinance 6-403, allows us to deny any permits if your taxes are delinquent. Since, many of the mortgage companies send payments in right at the tax deadline, which may impact your ability to obtain a permit, please provide our office with a mortgage company contact person who can confirm that a payment was sent in or is enroute.