Departments on the second floor of the Government Center use a virtual line, powered by Qless, for in-person services.
Check wait times, join a line, or make an appointment from anywhere and get a text when it's your turn.
Customers visiting these departments must be in a line or have an appointment to be served. When it is your turn to be served, check in with the information desk to get a passkey for the elevator.
Department business hours are Monday - Friday, 8:30 - 5:00 p.m. Last walk-in/appointment time will be 10 minutes prior to closing.
More information about visiting the Government Center can be found on the Planning Your Trip to the Government Center page.
For assistance, contact the department directly, or call 703-777-0100.