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Case Management Services
About our Services
Senior Outreach to Services (S.O.S.) Provides confidential, supportive assistance linking Loudoun County residents over the age of 60 to services and supports in the community. The S.O.S. program case manager is available to meet at senior centers, congregate meal sites, or at a senior’s home in Loudoun County. Case management is funded by the Care Coordination for Elderly Virginians Grant Program under the Virginia Department for Aging and Rehabilitative Services.

Options Counseling is a person-centered, decision-support process that empowers older adults and people with disabilities to make informed long-term support choices with the assistance of a case manager. Options Counseling is funded by the Virginia Department for Aging and Rehabilitative Services. 

Services Provided
Case Management services may include:
  • Arrangement of service delivery
  • Care plan development
  • Comprehensive in-person assessment
  • Initial eligibility screening
  • On-going monitoring of client’s status and delivery of services
  • Re-assessment of client's needs over time
  • Referral to other eligible programs
  • Short-term service coordination
  • Supportive counseling

Who May Need Case Management
Residents who may need Case Management include:
  • Older adults who require coordination of multiple services
  • Older adults whose family or friends live outside of the area, or who are unable to coordinate and oversee services
  • Older adults living alone and unable to access services without help

Case management services can be an invaluable resource in maintaining independence. If you, a family member, friend or other loved one are not sure of the resources and services available and feel that you can benefit from case management services, please call 703-777-0257 (TTY 711).

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