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Accessibility
Loudoun County Government is committed to the true spirit of the Americans with Disabilities Act (ADA). We strive to ensure that people with disabilities can access our services, participate in our programs, and benefit from all of our community resources. Accommodations that would not fundamentally alter the nature of the county government's programs or services, or impose an undue financial or administrative burden are available upon request. 

In accordance with Title VI of the Civil Rights Act, Loudoun County Government is committed to ensuring that limited English proficient individuals have equal and meaningful access to county benefits and services. Language interpretation and translation of written documents are frequently provided by departments and programs. Residents may request these services when needed.

Requesting Reasonable Accommodation
Loudoun County Government makes every effort to ensure its programs and services are accessible. Citizens can request accommodations or auxiliary services by contacting the department that is providing the program, service, or activity. If you are unsure of what agency, office or department is sponsoring the activity of interest, please contact the county’s ADA Coordinator at 571-258-3282 (TTY 711).

In most cases, at least three business days advance notice is requested in order for reasonable accommodations to be arranged. Some programs require that requests be made at least two weeks prior to the start of the activity, so please check with the specific program and make accommodation requests as soon as possible.  

Employment Opportunities with Loudoun County Government
Applicants who wish to request a reasonable accommodation during the recruitment process should contact Human Resources directly at 703-777-0213, (TTY 711) or via e-mail. 

Board of Supervisors Meetings 
An FM assistive listening system is available in the Board room of the Loudoun County Government Center. Contact the county’s ADA Coordinator at 571-258-3282 (TTY 711) three days in advance of the meeting if you wish to arrange to use the system. 

Assistive Listening Systems
Hearing Loop in Board Room 
Loudoun County has installed a hearing loop system in the Board Room of the Loudoun County Government Center, which allows people with hearing aids to receive a clear signal without any background noise, and makes the room more accessible to people with hearing disabilities.  

The county also has new FM assistive listening devices in the Board Room. The devices include headsets and receivers and provide an alternative for people with a hearing loss, or people who have a hearing aid without a T-coil, to hear more clearly.

View a list of assistive listening equipment available throughout Loudoun County Government.

Loudoun County Website: Accessibility Design Guidelines
Our website has been designed with the following accessibility guidelines in mind:

  • The standard font used throughout the site has been chosen to be easily legible. 
  • Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control. 
  • No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this. 
  • Images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with an alternative text.        
  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us

Language Translation Disclaimer
  • The Loudoun County Website provides the public with the option to use Google Translate. Learn more.

Browser Information
Many popular browsers contain built-in accessibility tools.


Adobe Acrobat
Adobe Acrobat is required to view and print PDF documents that appear on this website.

  • To download this program for free, visit the Adobe website
  • To read PDF documents with a screen reader please link to the Access Adobe website, which provides useful tools and resources.

ADA Coordinator
Title II of the ADA requires all state or local government entities with 50 or more employees to appoint a responsible person to coordinate the administrative requirements of ADA compliance and to respond to complaints filed by the public. Loudoun County’s ADA Coordinator is:

Catherine Motivans
Office of the County Administrator, Public Affairs and Communications Division
1 Harrison Street S.E.
Leesburg, VA 20175, Mailstop# 02A
Phone: 571-258-3282 (TTY 711)
email

Filing an ADA Grievance
Any individual who believes he or she has been discriminated against by Loudoun County Government on the basis of disability in the areas of physical access, program access, and/or communication access may file an ADA grievance. Please note that the form is in an editable .pdf format. You may download, fill out and print out the form and mail it to the ADA Coordinator at the address listed above; or you may download, fill out, save and send it by e-mail.
 

The information requested on this form must be filled in completely to help us process your complaint. If you need assistance completing this form or if you have questions regarding your rights and protections under this complaint procedure, please contact the ADA Coordinator listed above.

This form shall be submitted no later than 60 calendar days from the date of the alleged violation.

Building Accessibility Complaints
If you believe a building that has recently been built does not meet the Americans With Disabilities Act (ADA) requirements, you may file a Code Enforcement Complaint Form, and mail it to the address indicated on the form. Please note that the alleged violation needs to be reported within one year of the issuance of the Certificate of Occupancy. Complaint forms must have your original signature and name and contact information in order for staff with the Department of Building and Development to follow up on the complaint. For accessibility complaints, circle "building inspection" on the complaint form. The form is online:

If you wish to file an ADA complaint regarding a facility that is older than one year, complaints should be filed with the United States Department of Justice

Disability Services Board
The Disability Services Board (DSB), an at-large advisory body appointed by the Board of Supervisors, serves as a resource to the Board of Supervisors by identifying and advising on issues of importance to people with physical and sensory disabilities, their families and caregivers.  Its members work with county staff, community partners and businesses to strive to make Loudoun an accessible and inclusive community for all people.

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