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LEx - Loudoun Express Request
Public User GuideLEx is available as a mobile app for iOS and Android users!
Download now from the App Store and Google Play.

Loudoun Express Request (LEx) is a citizen request system for members of the public to submit requests for service and report concerns to the county government via the internet and a mobile application. Our goal is to increase the efficiency, security, and accountability in responding to citizen concerns and questions. 

Public Requests/Privacy Settings

The LEx platform provides an option for users to follow and receive updates on some requests that have been entered by a fellow community member. On these public requests, the username of the original submitter is visible by fellow community members and a pin with the relevant information appears on the LEx map. Users always have the option to switch these requests from public to private using the toggle at the bottom of the request form. Be sure you have read and understood these important disclaimers.

To submit a request on the web, use the tool below or click here to open the tool in a new window. 

Important Disclaimers
Be sure you have read and understood these important disclaimers.

Common Topics
Click for more help on our most common topics.  

Should you require further assistance with completion of this form, please contact the Public Affairs Manager in the Office of the County Administrator at 703-777-0113.

Other Ways to Contact the Loudoun County Government

For concerns not mentioned on this page, please contact the county at 703-777-0100 or reach out to the Board of Supervisors