COVID-19 Rent Assistance

Loudoun County residents who are experiencing difficulty paying rent as a result of the COVID-19 pandemic may be eligible for rent payment assistance. 

Two programs are available to provide rent assistance to Loudoun residents. Both include financial assistance for rent payments past due beginning April 1, 2020 and after, with opportunity for renewal based on the household’s continued eligibility, need for additional rent assistance and availability of funding.  

Each program has different income guidelines based on household size and gross income. Use the chart below to help you determine your eligibility, based on your income. 

If the total combined annual* gross income of all persons in your household is:

If you have this number of persons in your household...

And the total combined annual* gross income of all persons in the  household income is:

















*Annual income= current monthly income x 12 

How to Apply for Limited Rent Assistance  |   Video en español

  1. Application Process
  2. Required Documents
  3. FAQs

Application Process 

Applicants must submit a completed application form as well as eligibility documentation, such as a current lease and paperwork that shows a job loss or reduced income due to COVID-19. This documentation will be verified to determine eligibility. Do not submit your application until you have gathered all required documentation. Submitting an application does not guarantee financial assistance will be provided. 

For quick reference: 

Step 1: Gather Required Documents 

  • Proof of Loudoun County residency
  • Current lease or rental agreement
  • Rental amount owed (rent ledger / statement)
  • Proof of job loss or reduced hours due to COVID-19
  • Income
  • Resources (unemployment benefits, alimony, child support, SS, SSI, public assistance)
  • W-9 Form: In order to process a payment, the county must have a W-9 form from your landlord or property management company on file. 

Step 2: Complete Your Application Form

For questions about the program, help completing the application, or to request a paper application, please call Loudoun County Health and Human Services Information and Referral at 703-777-0420.

Application Status

  • You will be contacted by your preferred method of contact if your application is missing documentation. Applications submitted without complete documentation cannot be processed. You will need to submit the missing documentation within 10 business days.
  • Once your application has been processed, you will receive a decision by your preferred method of contact notifying you that your application is either approved or denied. The eligibility decision cannot be appealed.

Additional Requests for Assistance

If you are submitting an additional request for funding, e.g., second, third, fourth, etc.: 

  • Complete the application form, indicating which number request, e.g., second, third, fourth, etc. This will hide any questions on the form that are not needed for an additional request.
  • Provide the following documents: 
    • Updated rent ledger or statement from landlord/property manager which shows current balance due for the month you are requesting assistance, 
    • Most recent (last 30 days) pay stubs and/or bank statements, AND 
    • Most recent (last 30 days) benefit letters (if applicable).

Change in Circumstances

If you were previously denied because you did not meet the income and resources criteria, but have since had a reduction in income and/or resources, you may reapply. The process takes approximately 3-4 weeks.

For More Information

If you have additional questions, contact Loudoun County Health and Human Services Information and Referral at 703-777-0420, Monday-Friday, between the hours of 8:30 a.m. – 5:00 p.m.

Related Resources

  1. Receive updates from Loudoun County

    Contact us with Questions

    • Email the Loudoun County Health Department 
    • Call the Health Department's COVID-19 information line:  703-737-8300
      • Monday-Sunday, 9:00 a.m. to 5:00 p.m.
    • Call the Virginia Department of Health’s COVID-19 hotline: 877-VAX-IN-VA (877-829-4682) 
      • Monday-Sunday, 8:00 a.m. - 8:00 p.m.