Paratransit Bus Service
Loudoun County Transit oversees paratransit service for people with disabilities on the local fixed-routes from Leesburg and throughout eastern Loudoun. Virginia Regional Transit
provides on-demand service to ADA-eligible riders in western Loudoun. Click on the map at right or the link below for a larger view of the paratransit bus service route map.
To Schedule a Ride
- Paratransit Bus Service Route Map
- Paratransit Informational Flier - English
- Paratransit Informational Flier - Spanish
To find out if you are located in an area that is served by ADA/paratransit or if you have questions regarding paratransit service, please call 571-258-3464.
Users of the paratransit service must register and apply for the service ahead of time. To be approved to use Loudoun County's local paratransit bus service, you must apply for approval through the county's contractor, ADA Ride. The online process takes about 15 minutes to complete. The application is online:
Once you are registered, you may schedule a ride with the paratransit service in western (rural) Loudoun by calling 540-338-1610
. To schedule a ride in eastern Loudoun, call 571-258-3464
Paratransit Service Details and Eligibility
- ADA Paratransit Policies and Procedures
- Loudoun County Transit holidays when buses and paratransit do not operate: Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day and New Year's Day.
The Americans with Disabilities Act (ADA) guarantees people with disabilities the same access to public transportation as people without disabilities. All Loudoun County Transit buses are wheelchair accessible. Many residents with disabilities can ride the local fixed-route buses. People with disabilities who cannot use public transit because of their disability can use the ADA paratransit services.
The paratransit service is a curb-to-curb, shared ride service, which operates within three-fourths of a mile from fixed-route bus service stops. All rides must be scheduled ahead of time. Passengers usually ride with others who are traveling in the same general direction, and drivers often stop to pick up or drop off other passengers on route.
Paratransit eligibility is based on an individual’s functional ability to use the fixed route system; it is not based on a medical diagnosis or meeting the broader ADA definition of “disability.” Simply having a disability does not make you eligible for complementary paratransit under the ADA. The ADA paratransit service is for residents riders whose disabilities prevent them from using fixed route bus service. To be eligible, you must:
- meet the disability guidelines of the Americans with Disabilities Act;
- cannot access the service’s fixed-route bus due to your disability; and
- be approved to use Metro Access or file an application or approved by ADAride to use Loudoun County Transit through ADA Ride and be approved for paratransit service.
If you have a short-term disability that prevents you from accessing local buses, you can get temporary approval for paratransit services.